Shubham Tyagi
GOIBIBO - Student goPass
Student GoPass is an exclusive travel program designed specifically for students, offered by Goibibo. It provides a range of benefits and discounts tailored to the needs of student travelers. To access Student GoPass, students typically need to sign up with their university or college email IDs. Once registered, they can enjoy perks such as discounted fares, special offers on accommodations, and access to unique student-oriented travel experiences.
Project Goal
Goibibo student GoPass is designed to make travel more affordable and accessible for students, enabling them to explore the world while staying within their budget. By offering cost-effective travel options, we aim to inspire students to embark on their journeys and increase student engagement on our platform, turning their travel aspirations into achievable experiences.
How I Started
Broke down the user journey into individual tasks and interactions, identifying key touchpoints and potential pain points.
How to verify Student?
Primary Verification
Secondary Verification
College Official Email ID Validation for simple login and to maintain student data for further upgrades
3rd Party verification partner
partner for larger college and student data
Primary Verification
Use Cases:
Scenario Analysis:
Identified various scenarios in which students might utilize Student GoPass, such as booking flights, accommodations, or activities.
Use Case Documentation:
Documented each scenario in detail, specifying the user goals, system interactions, and expected outcomes.
Edge Case Handling:
Considered edge cases and exceptions to ensure the system could handle unexpected scenarios gracefully, such as expired passes or invalid bookings..
Validation Through Student College Email ID
On the Landing page of students college mail ID will be asked from the users "College Email ID (* mandatory)".
Whitelisted domain is the data of colleges domain that can acquire student gopass from goibibo
(Not Whitelisted-Multiple requests) Case 4
We’ve already received a request from your fellow students to enroll your collegePlease fill in the details below for verification.
College Email ID (*Mandatory)
College Roll Number (*Mandatory)
College Name (*Mandatory)
College City
(Already exist with different account) Case 2
.Show an error message: "This college email ID is already registered with us on another account."
Case 5 (Blacklisted)
Show user a message - "Please enter a valid email student email ID"
Case 3 (Not Whitelisted-1st time college request)
Currently, your college is not enrolled with Goibibo under the Student Program. Please fill in the details below for verification.
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College Email ID (*Mandatory)
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College Roll Number (*Mandatory)
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College Name (*Mandatory)
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College City
Case 1 (Domain is Whitelisted)
Ask user 3 additional fields:
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College Roll Number (*Mandatory)
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Enrolment Month and Year (Dropdown from July 2019 to present)
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Passing Out Month and Year (Cannot exceed 5 years from enrolment)
Trigger OTP Validation
30 Days Verification Process
Being A Student
As a student, I remember the thrill of traveling ✈️ on a tight budget—hunting for cheap tickets and surviving on instant noodles🍜. I knew firsthand the challenges students face when trying to explore the world without overspending.
My Design Process
My Design Process